Terms and Conditions

Last updated: September 18, 2026

These Terms and Conditions (“Terms”) govern your use of the website weblaunched.com (the “Site”) and the services offered by One Instacloud SRL (“we,” “us,” or “our”), a company registered in Romania with its registered office at Iuliu Maniu 1, Timisoara, Timis 300188, Romania. By using the Site, submitting a request through our contact form, or purchasing a subscription (the “Services”), you agree to be bound by these Terms. If you do not agree, please do not use the Site or the Services.

1. Description of Services

We provide fixed-price WordPress website design, development, hosting, and maintenance services on a monthly subscription basis, as described on our Services page, currently starting at $49/month. The specific features included in your plan (number of pages, add-ons, and extras) are as described on the Site at the time of your order, or as otherwise agreed in writing (including by email).

We may update, add to, or discontinue specific plan features or extras at any time. Material reductions to features you are actively paying for will be communicated to you in advance.

2. Orders, Payment, and Billing

2.1 How it works. There is no upfront project fee. Your first monthly payment starts the build of your website; the subscription then renews automatically every month until cancelled by either party.

2.2 Payment processing. Payments are processed through Stripe or PayPal. By subscribing, you authorize us (via our payment processor) to charge your chosen payment method on a recurring monthly basis until you cancel.

2.3 Price changes. We may change subscription pricing for future billing periods. If we do, we will give you at least 30 days’ notice by email before the new price takes effect. Continuing your subscription after that date means you accept the new price; if you don’t agree, you may cancel before the change takes effect.

2.4 Failed payments. If a payment fails, we will attempt to notify you and may retry the charge. We reserve the right to suspend the Services (including taking your website offline) if payment is not resolved within a reasonable time after notice.

2.5 Extras and one-off work. Add-ons and one-off services (e.g., additional pages, site rescue work) billed outside the standard monthly plan are due as invoiced, and the specific scope/price will be confirmed with you (by email or equivalent) before work begins.

3. Your Right to Cancel (EU Consumers)

3.1 Cooling-off period. If you are a consumer located in the European Union, you generally have the right to withdraw from a distance contract within 14 days of ordering, without giving any reason.

3.2 Custom work exception. Because building your website involves work personalized to your specific instructions and content (your logo, text, structure, and design choices), once we begin building your site at your request, this is treated as a custom/personalized service. By placing an order and asking us to begin work within the 14-day period, you expressly request that we start immediately and acknowledge that: (a) if the build is fully completed before the 14 days are up, you lose the right of withdrawal once it is complete; and (b) if you cancel after work has started but before completion, you remain liable to pay for the proportion of the Services already performed up to the point of cancellation.

3.3 Ongoing subscription. Separately from the above, because this is a rolling monthly subscription with no minimum term, you may cancel your subscription at any time (see Section 4) — the cooling-off provisions above relate specifically to the initial build, not to your ongoing right to stop future billing.

4. Cancelling Your Subscription

You may cancel your subscription at any time by emailing hello@weblaunched.com or messaging us on WhatsApp. Cancellation takes effect at the end of your current paid billing period — we do not provide partial-month refunds for the period already paid. Once your subscription ends, we will stop hosting your website; see Section 6 for what happens to your content and site files.

5. Refunds

Except where required by applicable law (including the withdrawal right described in Section 3), payments already made are non-refundable, including in cases where you simply change your mind after the build is underway. If you believe a charge was made in error, contact us at hello@weblaunched.com and we will look into it in good faith.

6. Your Content and Ownership

6.1 What you own. You retain ownership of the content you provide us (text, images, logo, branding) and, subject to full payment of all amounts due, you own the final website content and design produced specifically for you.

6.2 What we retain. We retain ownership of our own pre-built templates, code libraries, and underlying tools used to deliver the Services, and grant you a license to use them as part of your live website for as long as your subscription is active.

6.3 After cancellation. Hosting and maintenance stop when your subscription ends. If you would like a copy/export of your website files or content after cancellation, contact us within 30 days of cancellation and we will do our best to provide a reasonable export; we are not obligated to retain your site or backups indefinitely after that period.

6.4 Your responsibility. You are responsible for making sure you have the rights to any content, images, logos, or trademarks you provide us to use on your site. You agree not to ask us to publish content that is unlawful, infringing, defamatory, or that you don’t have the right to use.

7. Service Availability

We aim for high uptime and reliability (target 99.9% uptime) and take reasonable measures including backups, security monitoring, and updates. However, we do not guarantee uninterrupted or error-free service — occasional downtime for maintenance, third-party outages (e.g., our hosting or DNS providers), or circumstances outside our control may occur.

8. No Guarantee of Results

Where our plan includes SEO setup, performance optimization, or similar features, we will apply reasonable, good-practice configuration (e.g., Rank Math setup, speed optimization). We do not guarantee specific search rankings, traffic levels, leads, or sales outcomes, as these depend on many factors outside our control.

9. Acceptable Use

You agree not to use the Services to host or distribute content that is illegal, infringing, malicious, or that violates the rights of others, and not to use the Services in a way that disrupts our infrastructure or other customers. We may suspend or terminate the Services if we reasonably believe you are in breach of this section.

10. Limitation of Liability

To the maximum extent permitted by applicable law, our total liability to you arising out of or related to the Services is limited to the amount you paid us in the 3 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including loss of profits, business, or data, except where such limitation is not permitted by law (including certain non-excludable consumer protections under EU/Romanian law).

11. Termination by Us

We may suspend or terminate your access to the Services if you breach these Terms, fail to pay amounts due, or use the Services in a way that creates legal or security risk for us or others. Where reasonably possible, we will give you notice and an opportunity to fix the issue first.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms on this page with a new “Last updated” date and, where the change materially affects your rights, notify you by email. Continued use of the Services after a change takes effect means you accept the updated Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of Romania, without regard to conflict-of-law principles. If you are an EU consumer, this does not deprive you of the protection of any mandatory consumer-protection provisions of the country where you habitually reside. Any dispute will first be addressed informally by contacting us at hello@weblaunched.com; EU consumers may also use the EU’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

14. Contact Us

If you have questions about these Terms, contact us at:

One Instacloud SRL
Iuliu Maniu 1
Timisoara, Timis 300188
Romania
Email: hello@weblaunched.com